True Fortune Casino Terms & Conditions
- Agreement to These Terms
- Who May Use the Casino
- Opening Your Account
- Identity and Security Checks
- Funding Your Account
- Requesting Withdrawals
- Promotional Offers and Bonuses
- Using the Service Properly
- Conduct That Is Not Allowed
- Ownership of Website Material
- Liability and Service Limits
- When Access May Be Restricted
- How Personal Information Is Handled
- Play Responsibly
- Changes to This Agreement
- Getting in Touch
These Terms and Conditions govern access to and use of True Fortune Casino, including account services, deposits, withdrawals, promotional offers and casino games. By visiting the website or creating an account, you confirm that you have read, understood and agreed to these terms.
These terms should be read together with any promotion-specific rules, privacy information and responsible gambling materials displayed on the website. If you do not accept any part of this agreement, you must not use True Fortune Casino.
Agreement to These Terms
By registering an account, making a deposit or playing a game, you enter into a binding agreement with True Fortune Casino under these Terms and Conditions. The terms apply to all website visitors and registered customers, whether they access the service through a computer, mobile device or another supported platform.
Some games, payment methods or promotions may have additional rules. Those rules form part of this agreement when they are presented to you before participation. If an additional rule conflicts with these terms, the specific rule will apply only to the relevant game, transaction or promotion.
Who May Use the Casino
True Fortune Casino is available only to individuals who are at least 18 years old. You must also be legally permitted to use online casino services in the place where you are located. It is your responsibility to check the laws that apply to you before opening or using an account.
You may not use the service if you are under the minimum age, located in a jurisdiction where online gambling is prohibited, or acting on behalf of another person. True Fortune Casino may request evidence of age, identity or location at any time.
Opening Your Account
Only one personal account may be created per customer unless True Fortune Casino gives written permission for an exception. Registration information must be accurate, complete and kept up to date. You must not use a false name, another person’s details or information that could mislead the casino.
You are responsible for maintaining the confidentiality of your login details and for activity carried out through your account. If you suspect that your credentials have been lost, disclosed or misused, you must stop using the account and notify True Fortune Casino promptly. The casino will not ask you to transfer your password to another person.
Account balances, rewards and account rights are personal to the registered customer. They may not be sold, assigned, transferred or used as security for another person.
Identity and Security Checks
True Fortune Casino may carry out verification checks before or after account activation, during gameplay, before processing a withdrawal or whenever information requires confirmation. You may be asked to provide reliable documents showing your identity, age, address, payment ownership or source of funds.
Documents must be genuine, current and readable. Submitting altered documents, inaccurate information or material omissions may result in a delayed transaction, account restriction, cancellation of benefits or closure of the account. Verification information will be handled in accordance with the casino’s privacy practices.
Funding Your Account
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. True Fortune Casino may reject or return a payment where ownership cannot be confirmed. You must not deposit funds obtained through unlawful activity or use payment details belonging to another person without proper authorisation.
Before playing, check the payment information, minimum limits and any processing conditions shown on the website. A deposit is normally credited only after the payment provider has confirmed the transaction. True Fortune Casino is not responsible for delays caused by banks, card issuers or other payment providers.
You should deposit only money that you can afford to lose. The casino may apply transaction checks and may request additional information where activity appears unusual or inconsistent with your account details.
Requesting Withdrawals
Withdrawals may be requested through the methods made available in your account. True Fortune Casino may require completion of verification before releasing funds and may return a withdrawal to the original payment method where this is appropriate or necessary for security reasons.
Only cleared funds are eligible for withdrawal. Pending deposits, reversed payments, bonus amounts subject to wagering requirements and funds connected with a breach of these terms may not be immediately withdrawable. Processing times can vary according to the selected method and any checks required.
You must provide accurate banking or payment information. The casino is not responsible for a payment sent to incorrect details supplied by you. Reasonable transaction limits, fees imposed by payment providers and anti-fraud controls may apply where disclosed on the website.
Promotional Offers and Bonuses
Promotions are available only under their published terms. These may specify eligibility, minimum deposits, qualifying games, wagering requirements, maximum winnings, expiry periods and withdrawal conditions. You should review those terms before opting into an offer.
Unless stated otherwise, promotional rewards are limited to one per person, household, device, payment method or other relevant connection. True Fortune Casino may withhold or cancel a bonus where multiple accounts, coordinated play or other conduct appears designed to obtain an unfair promotional advantage.
Bonus funds and related winnings may be removed if the promotion is used in a way that breaches its rules or these terms. If a promotional term is unclear, contact the casino before using the offer rather than assuming that a particular action qualifies.
Using the Service Properly
You agree to use True Fortune Casino for lawful personal entertainment. You must follow the instructions displayed on the website and provide information that remains truthful throughout your relationship with the casino.
Games should be accessed through supported software and ordinary personal devices. You must maintain appropriate security on your device, including protection against unauthorised access, malicious software and misuse of your account. Any game outcome determined by the casino’s systems will be processed according to the applicable game rules and recorded account information.
Conduct That Is Not Allowed
The following activities are prohibited:
- Using the service while under 18 or while legally prohibited from doing so.
- Opening or controlling more than one account without permission.
- Providing false, incomplete or misleading registration or verification information.
- Using another person’s account, payment method or identity.
- Attempting to manipulate games, transactions, promotions or technical systems.
- Using bots, automated scripts, scraping tools or unauthorised software.
- Exploiting errors, pricing mistakes, technical faults or payment processing weaknesses.
- Using the website to facilitate fraud, money laundering or any other unlawful activity.
- Interfering with the availability, security or normal operation of the platform.
Where prohibited conduct is suspected, True Fortune Casino may investigate, restrict access and take any action permitted by these terms and applicable law.
Ownership of Website Material
Website content, software, branding, graphics, text, game presentation and other materials made available by True Fortune Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, you may not copy, modify, distribute, publish, reverse engineer or commercially exploit any part of the service.
You receive a limited, personal and non-transferable permission to access the website for lawful entertainment. This permission ends when your account is closed or your access is withdrawn. Nothing in these terms transfers ownership of casino content to you.
Liability and Service Limits
True Fortune Casino aims to provide a reliable service, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, updates, technical failures, security reasons or circumstances outside the casino’s reasonable control.
To the extent permitted by law, the casino is not responsible for losses caused by your failure to protect login details, incorrect information supplied by you, problems with your device or network, payment provider delays, or unauthorised access resulting from your own security practices.
Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where the law imposes a mandatory obligation, these terms operate subject to that obligation.
When Access May Be Restricted
True Fortune Casino may suspend, limit or close an account where it reasonably considers that you have breached these terms, failed verification, used the service unlawfully, created a security risk or engaged in suspicious or unfair conduct. Access may also be restricted while a review is in progress.
If an account is closed, you may be asked to provide information needed to settle any legitimate remaining balance. Funds connected with fraud, unlawful activity, payment reversals or a breach may be withheld to the extent permitted by law. You must not create a new account to avoid a suspension or closure.
How Personal Information Is Handled
True Fortune Casino collects and uses personal information needed to operate accounts, process transactions, conduct verification, provide customer support, maintain security and meet applicable obligations. Information may also be used to improve the website and manage responsible gambling measures.
Personal information is handled according to the casino’s privacy notice. You should review that notice to understand the types of information collected, the purposes of processing, retention practices and any rights available to you. You are responsible for ensuring that information submitted to the casino is accurate.
Play Responsibly
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set personal limits before playing and take regular breaks. Never gamble with money needed for essentials, borrow money to play or chase losses.
If gambling is becoming difficult to control, use the account tools made available by True Fortune Casino, including deposit or access limits where offered. You may also request an account break or self-exclusion. Any request should identify the restriction you want and the period for which it should apply.
Do not gamble when affected by alcohol, drugs, severe stress or other circumstances that may affect your judgement. If you are concerned about your gambling, consider seeking independent professional support.
Changes to This Agreement
True Fortune Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotions or legal requirements. The latest version will be displayed on the website with its effective date where appropriate.
Changes will apply from the time they are published unless a later date is stated. If you continue to use the website after an update, that continued use indicates acceptance of the revised terms. If you do not agree with a change, you should stop using the service and request account closure.
Getting in Touch
If you have a question about these Terms and Conditions, an account, a payment, verification or responsible gambling options, please contact True Fortune Casino at [email protected]. Include enough information for your query to be identified, but do not send your password or unnecessary sensitive information.
Customer support may request additional details to confirm account ownership before discussing account-specific matters. These terms remain effective until your account is closed or your access ends, except for provisions that are intended to continue, including those concerning ownership, liability, privacy and unresolved obligations.
Last updated: